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  1. Call Park Call Park Description The Call Park feature allows a User to suspend, or ‘park’, a call for an extended period of time. Function Whilst a call is parked, the User can freely make and receive other calls and invoke other features without l... Read More
  2. Call Forward Not Reachable / Automatic failover Call Forward Not Reachable / Automatic failover in case of failure Description This feature enables a User to redirect incoming calls to another phone destination when the Uses device fails to respond to an incoming call request or is not registered... Read More
  3. Call Forward No Answer Call Forward No Answer Description This feature enables a User to redirect incoming calls to another phone destination when the User does not answer within a specified number of rings. Function Call Forwarding No-Answer forwards calls to a specified ... Read More
  4. Call Forward Busy Call Forward Busy Description This feature enables a User to redirect incoming calls to another phone destination when the User is busy. Function Call Forwarding Busy feature forwards calls to a specified phone destination when the User is busy. A Us... Read More
  5. Call Forward Always Call Forward Always Description Call Forwarding Always (CFA) feature provides the capability to automatically redirect all incoming calls intended for a User, to another phone destination. Function If you enable the Call Forwarding Always option, all... Read More
  6. Call Return Call Return Description This feature enables a User to call the last party that called.  To call back the last party that called, the User dials a recall Feature Access Code. The system stores the number of the last party that called and attempts to... Read More
  7. Call Waiting Call Waiting Description This feature enables a User to answer another incoming call while already engaged in a call. Function When an incoming call is received while a User is already engaged on an active call, the User is informed of the new call b... Read More
  8. Voicemail / 1571 Description Provides a user with a personal voicemail service which allows them to listen to their voicemails from any phone, any internet browser or any email client. Function Provides the user with the ability to have unanswered calls managed by a... Read More
  9. Guide for customers migrating from IPVS to IC-talk3       Important information for customers migrating from the IPVS service to the new updated IC-talk 3 service.     Contents Overview.. 1 Leading up to the migration. 1 Firewall settings / security guide. 2 Company administrators. 2 All users. ... Read More
  10. Receptionist user guide contents 1 - Overview 1.1. - Technology Availability 2 - Application Description - Receptionist 2.1.1. - Enterprise Edition 2.1.2. - SMB Edition 2.1.3. - Application Comparison 2.2. - Hardware & Software Description 2.2.1. - Operating Systems... Read More
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